Helpful questions to ask a potential solar user or client.
Background
- Project type: Residential? Commercial? New Construction?
- How did you hear about us?
- Know anyone with solar?
- Seen a system you like? Where?
- Talking with other companies? Who?
- Timeline?
Potential Objectives
- What is more important: Energy Offset or Budget?
- Want a decrease of 25%, 50%, 75% ...?
- Prefer image over cost?
- Understand higher cost vs financial benefits of BIPV?
Project Questions
- Do you have specifications?
- Is there a contractor?
- Describe the environment: South facing? Non-shaded?
- Interested in traditional, BIPV, ground mount?
- If a roof mount, how old? What type? Consider a re-roof?
Client's Concerns
- Have concerns about solar?
- What do you like best about solar?
- Deciding factors?
- Price
- Style
- Timing
- Power Output
- Financial
- Options
- Architectural
Budget
- Is there a budget in mind?
- Know the average price of solar per kilowatt?
- Would X amount work for you?
- Have a loan available? Use cash? How much?
- What interest rate would you be eligible for?
- Can you use home equity?
