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Capabilities

Lighting Showroom Sales Representative - Omaha, Nebraska

Duties and Responsibilities:
  • Answer phones and greet customers as necessary.

  • Interface politely and professionally with both walk in and call in customers.

  • Interpret customer needs and place orders in system for appropriate material.

  • Provide customer service duties relating to the customer orders, such as expediting orders, checking on orders, and following up on orders.

  • Pick orders periodically for customers.

  • Receive returns brought back from customers and prepare paperwork to company's quality system requirements.

  • Track competitor activities and market conditions.

  • Weekdays, Saturdays & overtime as required.

  • Manage, track and maintain customer contacts for new business.

  • Perform cash and credit card transactions including handling money and making change. Answer customer questions relating to products we stock.

  • Maintain a relationship with Supplier partners.

  • Understand and use the resources available from suppliers to help meet customer's needs.

  • Maintain a positive attitude while working with customers and fellow associates to contribute to a good working environment for all.
Secondary Responsibilities:
  • Maintain a clean organized retail environment at the city counter.

  • Set up & maintain merchandizing displays provided by vendor, located in the show room.

  • Display marketing announcements for supplier programs run at the branch.

  • Attend Sales and Training meetings as directed by management.

  • Help with trade shows, customer training and other customer events when needed.

  • Follow company quality system guidelines and employee manual guidelines.

  • Be a strong team member; help other departments when possible.

Job Qualifications:
  • Neat appearance.

  • Basic understanding of products and applications, computer inventory system and warehouse.

  • Basic mathematic skills.

  • Good organizational and communication skills.

  • The ability to operate and understand basic Microsoft programs such as Excel & Word.

  • High school diploma or equivalent.

Requirements:
  • Agree to take a "Profile Assessment" test.